How to Fix Slow Loading Times

HARi pages are taking longer than usual to load, or the interface feels sluggish.

Common causes

1. Slow internet connection. HARi is a web application, so your connection speed directly affects performance.

2. Too many browser tabs or extensions. Each open tab consumes memory. Ad blockers and other extensions can also interfere with page loading.

3. Large data views. If you’re loading a list view with thousands of records and many columns, the initial load will take longer.

4. Outdated browser. Older browser versions may lack performance optimizations that newer versions provide.

5. Browser cache is bloated. A very large cache can sometimes slow down page loads rather than speed them up.

Step-by-step fix

1. Test your connection: Open another website to confirm the slowness is specific to HARi, not your general internet.
2. Close unused tabs: Aim for fewer than 20 open tabs. Each tab uses RAM that your browser needs for HARi.
3. Disable unnecessary extensions: Try loading HARi in a private/incognito window (which disables extensions). If it’s faster, an extension is the culprit.
4. Reduce view complexity: If a list view is slow, try reducing the number of visible columns or applying a filter to limit the record count.
5. Update your browser: Ensure you’re running the latest version of Chrome, Firefox, Safari, or Edge.
6. Clear your browser cache: See How to Clear Your Browser Cache for HARi.

Performance expectations

HARi is designed to load in under 2 seconds on a standard broadband connection. List views with up to 10,000 records should scroll smoothly thanks to virtual scrolling. If you’re experiencing consistent slowness beyond these benchmarks, the issue may be infrastructure-related.

Still stuck?

If performance is consistently poor across multiple browsers and devices, the issue may be on the server side. Contact your administrator or HARi support with details about when the slowness occurs (specific pages, times of day, number of users).